Internet Problems!

Dark Lord Sauron · 01-05-2005, 08:04 PM

Yo, I have a massive problem with my family’s computer. It doesn’t really affect me since I have my own comp, but the rest of the family is in big trouble if it doesn’t get fixed.

Apparently, my brother inadvertently installed some spy ware while surfing the internet. I decided to use Ad-Aware, as it had helped me get rid of spy ware on my computer. When I tried running it, however, I got a message saying that the computer was being automatically shut down in 60 seconds. According to the message, something to the effect of NT Service\Authority initiated the shutdown. I managed to quarantine what I had found but I couldn’t get a full list. I decided to unplug the internet and try to use Ad-Aware. It worked, I managed to get a full list and then deleted all of it. However, now the internet doesn’t work on that computer. I don’t know when it failed, whether it was when those automatic shutdowns were prompted, or if I deleted something I shouldn’t have with Ad-Aware. It knows the connection is there, but it won’t work. How do I fix this?

**Nurvingiel** · 01-05-2005, 08:27 PM

Using Windows NT might be part of your problem...

I've used Ad-Aware (v. 6) before, and it has never shut down my computer. Maybe you have a virus..?

Insidious Rex · 01-05-2005, 10:50 PM

You probably deleted a component that was comprimised by the invading spy ware but that ad-aware recognized as a contaminent. Id recommend just reinstalling necessary components using your system disk. it should be able to notice whats missing. if it doesnt just reinstall the whole shebang.

Last Child of Ungoliant · 01-06-2005, 08:09 AM

Quote:

Originally Posted by Insidious Rex

You probably deleted a component that was comprimised by the invading spy ware but that ad-aware recognized as a contaminent. Id recommend just reinstalling necessary components using your system disk. it should be able to notice whats missing. if it doesnt just reinstall the whole shebang.

which should just copy over the top of existing bits anyway, so no useless disc space wastage

Andúril · 01-06-2005, 08:25 AM

Your system was attacked through a vulnerability in part of the RPCSS. You need to install a patch from Microsoft (most like the one found here--just choose the patch that is compatible with your OS (XP, 2K, NT, etc).

Try recreating your internet account first. I find that sometimes works if name resolution fails when using what seems to be a working account.

When you get access to the net, if you get the "Shutting down in 60 seconds" prompt, try the following: Click on Start > Run. Type "shutdown -a". Click Ok. That might stop the shutdown process.

**Nurvingiel** · 01-15-2005, 06:17 PM

From the temporary venting thread...

Quote:

Originally Posted by Jonathan

Mine's working perfectly well and has never gone down. I love Google.

I know! I've never had a problem until now. I think my computer might be acting up, but gmail is the only website it has a problem with.

I get this error when I try to go to gmail.com

Quote:

Originally Posted by Jonathan

I know, they have us hooked.

Yeah, I use google desktop search, and I always search the net with google. Google is even a word now!

01-05-2005, 08:04 PM	#1
Dark Lord Sauron Hobbit Join Date: Dec 2002 Location: Barad-Dur Posts: 26	Internet Problems! Yo, I have a massive problem with my family’s computer. It doesn’t really affect me since I have my own comp, but the rest of the family is in big trouble if it doesn’t get fixed. Apparently, my brother inadvertently installed some spy ware while surfing the internet. I decided to use Ad-Aware, as it had helped me get rid of spy ware on my computer. When I tried running it, however, I got a message saying that the computer was being automatically shut down in 60 seconds. According to the message, something to the effect of NT Service\Authority initiated the shutdown. I managed to quarantine what I had found but I couldn’t get a full list. I decided to unplug the internet and try to use Ad-Aware. It worked, I managed to get a full list and then deleted all of it. However, now the internet doesn’t work on that computer. I don’t know when it failed, whether it was when those automatic shutdowns were prompted, or if I deleted something I shouldn’t have with Ad-Aware. It knows the connection is there, but it won’t work. How do I fix this? __________________ One Ring to rule them all, One Ring to find them, One Ring to bring them all and in the darkness bind them.

01-05-2005, 10:50 PM	#3
Insidious Rex Quasi Evil Join Date: Jan 2003 Location: Maryland, US Posts: 4,634	You probably deleted a component that was comprimised by the invading spy ware but that ad-aware recognized as a contaminent. Id recommend just reinstalling necessary components using your system disk. it should be able to notice whats missing. if it doesnt just reinstall the whole shebang. __________________ "People's political beliefs don't stem from the factual information they've acquired. Far more the facts people choose to believe are the product of their political beliefs." "Injustice anywhere is a threat to justice everywhere."

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01-06-2005, 08:25 AM	#5
Andúril The Original Corruptor Join Date: Feb 2002 Posts: 2,881	Your system was attacked through a vulnerability in part of the RPCSS. You need to install a patch from Microsoft (most like the one found here--just choose the patch that is compatible with your OS (XP, 2K, NT, etc). Try recreating your internet account first. I find that sometimes works if name resolution fails when using what seems to be a working account. When you get access to the net, if you get the "Shutting down in 60 seconds" prompt, try the following: Click on Start > Run. Type "shutdown -a". Click Ok. That might stop the shutdown process.